Systems are for people. People need to be on board
It doesn't matter whether the system is the best or the second best (if the difference is not major), whether it is on-premise or in the cloud (if it meets other requirements of course). But, what is extremely important is whether its users embrace it or not. Getting the users on board is the most important goal when implementing a new IT solution. If the users don't really believe in the system and hate to use it, then the whole IT investment is a waste of money and will only consume more time and energy of the workforce and deliver poor or negative ROI, because people will only use it as a necessary evil and will try to avoid it. I've seen it many times.
source:http://seekingalpha.com/article/3960536-workday-solving-peoples-problems-oracle-systems
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